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Mais d'abord ! La réponse à vos questions est peut-être déjà
disponible sur notre site Internet. Cliquez ci-dessous si vous souhaitez en savoir plus :
Comment configurer votre filtre à eau
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Comment fonctionne notre système de filtration
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Quelle taille de filtre vous convient le mieux
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Nos livraisons et retours
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Notre garantie 10 ans
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Notre garantie de remboursement de 100 jours
The 100-Day Money Back Guarantee is applicable only to the Phoenix Gravity Systems
purchased with the stainless steel housings, via our website. The trial is not applicable
for replacement filters and accessories purchased separately.
Here’s how it works:
1. Purchase your Phoenix Gravity Water Filter System via our website. Once it arrives,
start using it straight away.
2. If you don’t fall in love with your Phoenix Gravity System within 100 days of use from
the date of delivery, contact our support team to initiate a return. The return must be
initiated within 100 days from the date of purchase.
3. The system must be returned complete with all original parts and packaging. The
stainless steel housing should not be dented or otherwise damaged. The filter cartridges
must not be cracked or damaged upon our receipt of the return.
4. Upon safe receipt of the system and inspection of condition, we will be in touch to
initiate a full refund to your original payment method. This process may take up to 10
business days to complete.
Vous avez encore une question brûlante ? Nous aimerions recevoir de vos nouvelles.
For customer support, contact:
support@phoenixwaterfilters.co.uk
+4420 8058 5660
